Web based control for instant changes. Divert on busy or no answer. Divert to alternate numbers. Time of day routing.Voicemail to email for those unanswered calls. Voicemail to email for out of hours calls. Generic Voicemail messages for unanswered calls and out of hours calls. Change your receiving numbers instantly.
Comprehensive live call statistics. Updated every 15 minutes. How many calls, answered, missed, engaged etc. How long to answer. View individual call details. See where your calls come from - post code, town, county, std code. Many other reports available.
Automated call distribution. Divert on busy or no answer to alternate telephone numbers and/or voice mail. Control the amount of rings before the calls are diverted. Bespoke voicemail to email messages for in and out of office hours. Set an alternate number and or voicemail to email for outside office hours. Set your hours of business. Web management for all aspects of the Call Manager. Virtual receptionist giving audio and call control via voice prompts to a maximum of ten options.
The Call Director package includes:
Bespoke voicemail to email messages for in and out of office hours .
Set an alternate number and or voicemail to email for outside office hours.
Set your hours of business.
Web management for all aspects of the Call Director .
Virtual receptionist giving audio and call control via voice prompts to a maximum of ten options .
Queue unlimited calls at network level.
Web based control for instant changes. Divert on busy or no answer. Divert to alternate numbers. Time of day routing.Voicemail to email for those unanswered calls. Voicemail to email for out of hours calls. Generic Voicemail messages for unanswered calls and out of hours calls. Change your receiving numbers instantly.
Network hosted call record solution. 2p per minute surcharge on calls recorded and a 4p per minute surcharge on call recorded on demand or by percentage.